Pags Sel Hub Privacy Policy

  1. 1. Who We Are

    PAGS SEL Hub, based in Nairobi. Kenya provides a psychosocial analysis tool and services while prioritizing user privacy.

  2. 2. Data Collection Sources

    Personal data is collected from customers, website users, prospects, and others interacting with the PAGS SEL Hub website.

    Categories of Personal Data

    1. 1. Administrative Data: Name, contact details, login credentials.
    2. 2. Medical Data: Limited to disabilities and notes.
    3. 3. Behavioral and Cognitive Data: Related to knowledge, performance, and skills.
    4. 4. Usage Data: IP address, browser type, device identifiers, etc.

  3. 3. Purposes of Data Processing

    • To provide and enhance services.
    • Customer support and notifications.
    • Usage monitoring and technical issue resolution.

    We ensure all data processing complies with the Kenya Data Protection Act (DPA) principles of lawfulness, fairness, transparency, purpose limitation, and data minimization.

  4. 4. Data Sharing

    Personal data may be shared with:

    • Third-party service providers.
    • Government authorities.
    • During mergers or acquisitions.

  5. 5. Cross-Border Transfers:

    • Data transfers outside Kenya comply with Kenyan DPA requirements.
    • Transfers are subject to Standard Contractual Clauses or Data Commissioner approval to ensure data protection.

  6. 6. Data Retention

    Data is retained only as long as necessary for its intended purposes, except where:

    • Law or regulations in Kenya require a longer retention period.
    • Specific contractual obligations necessitate extended retention.

  7. 7. Data Security

    We implement stringent security measures, including encryption and organizational safeguards, to protect personal data. These measures are regularly assessed and updated in line with Section 41 of the Kenyan DPA.

  8. 8. Your Rights

    Under the Kenyan DPA, you have the right to:

    • Be informed about data processing activities.
    • Access, correct, or erase your personal data.
    • Restrict or object to data processing.
    • Data portability.
    • Lodge complaints:
      • Kenya: Office of the Data Protection Commissioner (ODPC), P.O. Box 30920-00100, Nairobi, Kenya. Email: dataprotection@odpc.go.ke.

    Requests can be made via email to info@pagsselhub.com

  9. 9. Children's Privacy

    Parental consent is required for users under 18 in compliance with Kenyan DPA. Data of minors collected unlawfully will be rectified upon notification.

  10. 10. External Links

    PAGS SEL Hub is not responsible for the privacy practices of third-party websites linked through its services.

  11. 11. Policy Updates

    Users will be informed of changes via the updated version of the website.

  12. 12. Contact Information

    For queries about this Privacy Policy:

    • Email: info@pagsselhub.com